We are here for you to help with any support issues you have. We offer a knowledgebase with answers to frequently asked questions, and video tutorials for visual training. We are also available via email and phone during our business hours listed below.
If you are confused or need help with any of our products, please let us know. We would love to solve the issue and get you pointed in the right direction.
Phone: 1-888-500-5015
Email: Submit a Support Request
To submit an issue to us via email, please submit a support ticket.
Backup Support EmailIf you have any issues contacting us with our helpdesk, please email us at ectbackupsupport@gmail.com
Monday - Friday
10am-7pm Eastern (7am - 4pm Pacific)
Available off-hours for urgent issues
Support Details:
We are available via phone through our toll-free number for most issues during business hours. Due to our workload, we may not be available at times, so please leave us a voicemail or submit a ticket and we promise to get back to you as soon as we are free.
